With 24/7/365 remote monitoring of your network equipment. We offer the ability to shift resources from a maintenance related focus to strategic planning and forecasting.
First Visit Resolutions
With first visit resolutions we get you back to business faster. We can be onsite quickly or help you remotely troubleshoot problems. Your productivity is our primary concern. Leave IT to us, so you can get back to work.
Almost never an upfront investment required. You are free to choose from reactive or proactive plans that fit your budget. Monthly subscriptions provide fixed price services to work with your budget and give you the highest level of confidence and reliability.
Flexible Options & Terms
Relief from long term contracts. You can upgrade or downgrade your level of service at your convenience to meet the constantly evolving needs of your business. Whether you are scaling up or downsizing we have a perfect plan for you. Call us today!
At TeamKennington Acumen Engineering we understand businesses currently face many challenges. Today's IT infrastructure must be scalable at a controlled cost while preserving the highest productivity levels attainable. We don't train uncertified engineers on your time. Our engineers are certified experts in their field and possess critical troubleshooting skills necessary to resolve problems in the fastest time possible.
We offer five levels of support customisable to suit your needs. These include a reactive based plan billed by the hour, and four proactive plans; prepaid for a fixed cost. Visit our contact page and call us today for an expert consultation absolutely free and see what we can do for you!
Reactive support is a great option for new businesses who can't yet afford IT staff or routine service. The prepaid block plan is great for companies with IT staff looking for expert support in critical situations. The comprehensive plans are great for companies with or without an IT staff who have a complex variety of systems and/or technologies. This allows you to control cost and budgeting while taking advantage of our flagship program offerings.
Both proactive plans offer preventative maintenance customized by the clients desire. Premium alert monitoring is also included and support is available 24 hours a day, 365 days a year. Our phones are always monitored by an engineer so you don't waste time explaining your problem to several people before you get to the person who can help you. You won't be transferred or encounter long automated menus.
If you need expert support and don't enjoy sitting on the phone or don't feel you're getting the most for your money with your current provider contact us today for a free consultation. See the difference we deliver on the first visit!